It is the mission of the Valley of the Moon Water District to provide its customers with
reliable, safe water at an equitable price, and to ensure the fiscal and
environmental vitality of the District for future generations.
Mon. - Thurs. 8 to 5 / Fri. 8 to 4
Closed for Lunch: 12 - 12:30 (on-call 24/7)
Phone Payments: 1-833-360-7525
2023 Regular Board Meeting Schedule
6/8/2023 Regular Board Meeting
The Board of Directors meet @ 6:30pm - see "Meeting Schedule"
Senate Bill 998 Disconnection of Water Service
Per Senate Bill 998 that was passed by the California Legislature:
Effective February 1, 2020, Residential water service shall not be discontinued for nonpayment if all of the following conditions are met:
The customer, or a tenant of the customer, submits to the District, the certification of a primary care provider, that discontinuation of residential service will be life threatening to, or pose a serious threat to the health and safety of, a resident of the premises where residential service is provided.
The customer demonstrates that he or she is financially unable to pay for residential service within the urban and community water system’s normal billing cycle. The customer shall be deemed financially unable to pay for residential service within the urban and community water system’s normal billing cycle if any member of the customer’s household is a current recipient of CalWORKs, CalFresh, general assistance, Medi-Cal, Supplemental Security Income/State Supplementary Payment Program, or California Special Supplemental Nutrition Program for Women, Infants, and Children, or the customer declares in writing, on a District provided form, that the household’s annual income is less than 200 percent of the federal poverty level.
Customer is willing to enter into an amortization agreement (not to exceed 12 months)
At the sole discretion of the District an alternative payment schedule or reduced payment may be offered.
Full Conditions of Water Service Policy
Disconnection Exception Application
All sections of the Disconnection Exception Application must be complete and all required backup documents attached.